Term and Conditions

1. INTRODUCTION

Welcome to ETON Store. These Terms and Conditions govern your use of our website located at jackvictorsuitsus.com and your purchase of premium menswear products from our collections. By accessing our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these terms.

ETON Store specializes in distinguished menswear collections designed for the discerning gentleman who values quality craftsmanship and timeless elegance.

2. USER OBLIGATIONS AND RESPONSIBILITIES

2.1 Account Registration

To complete purchases, you may need to register an account. You are responsible for:

• Providing accurate and current information during registration
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

2.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Interfere with the proper functioning of our website
• Use any automated means to access or collect information from our website
• Misrepresent your identity or provide false information

2.3 International Customers

Customers outside the United States are responsible for:

• Ensuring products purchased comply with local import regulations
• Paying all applicable customs duties, taxes, and import fees
• Understanding that we do not ship to certain Asian countries and remote locations

3. PRODUCTS AND SERVICES DESCRIPTION

3.1 Product Information

ETON Store offers a curated selection of premium menswear including:

• Clothing: Dress Shirts, Casual Shirts, Polos, Casual Pants, Shorts, Hoodies, Outerwear, Overshirts, Knits & Sweaters, Hybrids & Transitionals
• Accessories: Bags & Wallets, Belts, Bow Ties, Gloves & Scarves, Hats, Pocket Squares & Ties, Socks

We strive to accurately display product colors and details, but actual colors may vary slightly due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Pricing

All prices are displayed in US dollars. We reserve the right to adjust prices due to market conditions, errors, or changes in supplier costs.

4. ORDERS AND PAYMENT TERMS

4.1 Order Process

Your order represents an offer to purchase products. Order acceptance occurs when we send shipping confirmation.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store complete payment card information on our servers.

4.3 Order Processing and Shipping

• Orders are processed within 1-2 business days after payment confirmation
• Shipping options:
  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders of $50 or more via EMS (15-25 business days after dispatch)
• Tracking information is provided for all shipped orders
• Delivery times are estimates and not guaranteed

4.4 Order Cancellations

Orders may be cancelled within 24 hours of placement if they have not yet entered the processing stage. Contact us immediately at [email protected] to request cancellation.

5. RETURNS AND EXCHANGES

5.1 Return Policy

We accept returns and exchanges for items in original condition within 15 days of receipt. To be eligible:

• Items must be unworn, unwashed, and have all original tags attached
• Original packaging should be included when possible

5.2 Non-Returnable Items

For hygiene and quality assurance, the following cannot be returned unless defective:

• Socks (due to their intimate nature)
• Belts (if original packaging has been opened or damaged)
• Gloves & Scarves (if tags have been removed)
• Final sale items (clearly marked at time of purchase)

5.3 Return Process

1. Contact customer service at [email protected] with your order number
2. Receive Return Authorization Number and instructions
3. Ship items to: ETON Store Returns, 2443 Heritage Road, Fresno, US 93721
4. Include copy of order confirmation or completed return form

Return shipping costs are the customer’s responsibility, unless due to our error or defective product.

5.4 Refunds and Exchanges

• Refunds are issued to the original payment method within 3-5 business days after inspection
• Original shipping charges are non-refundable (except for our errors)
• Exchanges are processed once returned items are received and inspected
• Price differences for exchanges will be charged or refunded as appropriate

Refund timeframes: Credit/Debit Cards: 5-10 business days; PayPal: 3-5 business days

6. INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ETON Store or our licensors and is protected by international copyright and trademark laws.

You may not:

• Reproduce, distribute, or modify any content without our express written permission
• Use our trademarks or logos without authorization
• Use any meta tags or other hidden text utilizing our name or trademarks

7. LIMITATION OF LIABILITY

ETON Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any unauthorized access to or alteration of your transmissions or data
• Any statements or conduct of any third party on our website
• Any delays in shipping or delivery beyond our reasonable control
• Customs delays or import issues for international orders

Our total liability for any claim related to your purchase shall not exceed the purchase price of the products in question.

8. PRIVACY AND DATA PROTECTION

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.

9. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall be resolved through good faith negotiations. If unable to resolve informally, disputes may be submitted to binding arbitration in Fresno, California.

10. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified Terms.

We encourage you to periodically review these Terms for updates.

11. CONTACT INFORMATION

Thank you for choosing ETON Store. We appreciate your trust in our brand and are committed to providing you with exceptional quality menswear and service.