FAQ

ETON Store caters to the modern gentleman who values sophisticated menswear, including professionals and fashion-conscious individuals seeking high-quality, curated garments such as dress shirts, casual wear, and accessories. Our clients appreciate convenience, global accessibility, and timeless style.

Our products reflect a refined and classic aesthetic, blending traditional craftsmanship with contemporary trends. From elegant dress shirts and outerwear to casual knits and accessories like bow ties and pocket squares, each piece is designed to offer versatile, sophisticated options for various occasions.

ETON Store emphasizes exceptional quality, attention to detail, and durability. Our collections feature premium materials and meticulous construction, ensuring garments that are both stylish and long-lasting. We focus on accessible luxury, making sophisticated menswear attainable through curated selections and global delivery.

We offer a wide range of menswear, including Accessories, Bags & Wallets, Belts, Bow Ties, Casual Pants, Casual Shirts, Casual Wear, Dress Shirts, Gloves & Scarves, Hats, Hoodies, Hybrids & Transitionals, Knits & Sweaters, Outerwear, Overshirts, Pocket Squares & Ties, Polos, Shirts, Shorts, and Socks.

We recommend referring to our detailed size guides available on each product page. If you need further assistance, our customer service team is happy to help you find the perfect fit.

Absolutely. Each garment is crafted with premium materials and undergoes rigorous quality checks to meet our high standards, ensuring you receive items that are both luxurious and durable.

We offer global delivery services, excluding some Asian countries and remote locations. For specific regional inquiries, please contact our customer service team.

• Standard Shipping: Uses DHL or FedEx, with delivery in 10-15 business days after dispatch. Shipping fee is $12.95. Ideal for reliable, trackable delivery.
• Free Shipping: Available on orders over $50, using EMS, with delivery in 15-25 business days after dispatch. Perfect for value-conscious customers.

Order processing takes 1-2 business days before dispatch.

Each order is carefully packaged to maintain pristine condition during transit, reflecting our commitment to quality and detail.

Yes, both Standard and Free Shipping options provide tracking information. You will receive updates via email once your order is dispatched.

We accept Visa, MasterCard, JCB, and PayPal to accommodate our global clientele.

Yes, we use secure encryption methods to protect your payment details, ensuring a safe and confidential transaction process.

Currently, we do not offer installment plans. We accept the listed payment methods for full transactions.

We offer a 15-day return policy from the date of receipt. If you’re not completely satisfied, you can return items in original condition for a refund or exchange.

Please contact our customer service team at [email protected] with your order details to start the return process. We’ll guide you through the steps.

For hygiene reasons, items like socks and certain accessories may not be eligible for return unless defective. Refer to our return policy for full details.

For any inquiries, including delivery, returns, or product questions, email us at [email protected]. Our team is dedicated to providing exceptional support.

No, you can checkout as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster shopping experience.

Contact our customer service team in advance, and we’ll do our best to accommodate your needs, subject to feasibility and availability.